Last Updated: 07/06/2026

Welcome to Kingdom Heritage. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.

1. Information We Collect

When you use our website, we may collect the following information:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Order details
• Payment confirmation details
• Messages or inquiries sent through our contact forms
• Website usage data such as browser type, pages visited, and device information

We do not store your full payment card details on our website. Payments are processed through secure third-party payment gateways.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Contact you regarding your purchase or inquiry
• Provide customer support
• Improve our website and services
• Send order updates, invoices, and delivery information
• Prevent fraud and protect our website
• Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information only with trusted service providers, such as:

• Delivery and courier companies
• Payment processing providers
• Website hosting and technical support providers
• Government or legal authorities when required by law

Saudi e-commerce and data protection rules generally require businesses to protect customer data and avoid using or sharing it for unauthorized purposes.

4. Cookies

Our website may use cookies to improve your browsing experience, remember your preferences, analyze website performance, and improve our services.

You can disable cookies through your browser settings, but some parts of the website may not work properly.

5. Data Protection

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no online system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You may contact us to:

• Request access to your personal information
• Correct inaccurate information
• Request deletion of your information where legally possible
• Withdraw consent for marketing communication
• Ask questions about how your data is used

7. Marketing Communication

We may send promotional offers or updates only where permitted. You can unsubscribe or request removal from our marketing list at any time.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites.